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Account question, and possibe solution
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My account has a 14.99 negitive balance. which caused my account to get banned. i got a gamecard for xmas and myquestions is that
do u think blizzard could acctivate my account and let me put the time one then remove one month to pay off the balance.
would they do that, cuz i'd liek to get to lvl cap b4 cata.
They won't give a refund.
If you are referring to the Game Time itself, this question is best answered by a Official GM on the
Official Customer Support Forum
. We can not see information about your account and how the billing is functioning with your account.
Also, i do not see how you got a $14.99 negative balance, when the game itself locks you out if you run out of time. Its not like you can continue playing with no game time. I have tried keeping myself loged in past my expired time, but the game disconnects me, so i do not see how it is possible. I suggest asking Billing about that. In the event that the balance is somehow from the Blizzard Store, that still should not cause your account to be banned.
(Hours: 8 a.m. - 8 p.m. Pacific Time, seven days a week)
* US Account & Billing: 1-800-592-5499
* Australia Account & Billing: 1-800-041-378
* Singapore Account & Billing: 1-800-2549-9273
* Mexico Account & Billing: 001-888-578-7628
* Argentina Account & Billing: 0800-333-0778
* Chile Account & Billing: 1230-020-5554
* Technical Support: 1-949-955-1382
yeah im talking about game time. my time didnt end i got baned with a $14 negitive balance. would thay take one month off my game card to pay the balance? or am i preaty much f'ed?
Before you use the game time, or think about that. Check into and find the reason why your account has a Negative balance, call billing... I dont understand how that could even happen. Billing might even be able to answer the question about your time card.
ok. thanks for all the help
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