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Blizzard says it's sorry about BlizzCon ticket issues
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Post by
xaratherus
This might only be a surprise - a pleasing one at that - to anyone who went through the frustration of getting Blizzcon tickets this year. Blizzard actually has apologized on its front page for the whole fiasco, has re-worked its convention space some, and is making 3000 more tickets available via a controlled lottery.
Thank you, Blizzard - you have proved me wrong. I expected to hear absolutely nothing about this. I'm not counting on getting tickets from the lottery (although I'll be trying!), but the gesture is appreciated.
http://www.worldofwarcraft.com/index.html
Post by
89888
This post was from a user who has deleted their account.
Post by
xaratherus
No, that part hasn't been announced yet. The only details we have:
3000 tickets will be lotteried off.
Entries into the lottery will only be available to people with active Blizzard accounts as of 9:00 p.m. on August 12 (the time of sell-out).
Pure speculation, but my guess is that you'll be given an option - similar to the Beta Opt-in for WotLK - that you'll click. That will drop your registered e-mail into the lottery pool. They'll draw 600 e-mails (with a possible 5 tickets per name) and give them X amount of time to visit a site to purchase their tickets.
That's how I've seen it done with other limited-sale ticket lotteries in the past.
I hope hope
hope
that Blizzard learned their lessons this time, and for their next BlizzCon they either outsource the sales (they could actually have had Amazon sell them, and it would've gone much more smoothly), have a much more robust system to handle the hit, or do a lottery from the beginning for tickets.
Post by
Lohr
Amazon of course would require a cut to the sales. There is always a price you pay my friend either you look at it.
Post by
Philmckraken
Amazon of course would require a cut to the sales. There is always a price you pay my friend either you look at it.
What a shockingly astute observation! It must take a Harvard MBA to figure out stuff like that!
Blizzard had reasons besides money for wanting to control the ticket sales themselves. If you were lucky enough to buy tickets, they will not be sent to you; it's a will-call pickup with credit card verification at the site, to prevent scalpers from snapping up all the tickets and making more money off of Blizzcon than Blizzard.
An outside company could or would not accommodate such an arrangement, so Blizzard had to manage the ticket sale themselves. Obviously, it could have been handled better, but they had their customer's interests in mind, not just their profit margin.
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