This site makes extensive use of JavaScript.
Please enable JavaScript in your browser.
Live
PTR
10.2.7
PTR
10.2.6
Beta
Profiler completion data uploads -- READ THIS IF YOUR CHARACTER DOESN'T SHOW UP
Post Reply
Return to board index
Post by
Ashelia
As we are upgrading APIs for the profiler today, we will no longer need the Wowhead Client to collect completion data except for projects, quests, and glyphs. This means we will be disabling completion data uploads temporarily and will be ignoring upload data as this process plays out. Any errors you encounter are probably related to that and we'd ask you to refrain from starting new threads; just reply here.
Thanks for your patience--we should have a better profiler coming, as the first phase of our upgrade nears an end!
*** PLEASE NOTE: You guys have to visit your character itself, i.e. resync it, if you want to use it--we're currently resyncing servers themselves but it will take a while. This is the most common reason why a character is missing. ***
For example, if I wanted to view my character, I would do the following:
1)
http://www.wowhead.com/profiler
2) Enter my info
3) Get my character resynced
4) It will now show in my profile again and be an accessible character profile
Known issues:
Characters on realms with a space, apostrophe, accent, etc in their name currently are not syncing with Blizzard's API.
(##RESPBREAK##)2##DELIM##fewyn##DELIM##
Post by
755995
This post was from a user who has deleted their account.
Post by
nyxuche
same issue. every character on Area 52 was gone. two on Draenor were still there (untouched in ages).
Post by
464017
This post was from a user who has deleted their account.
Post by
Ashelia
The profiler service was resumed a while earlier. If you are having issues, please report them, but make sure to also refresh your cache.
Post by
starlia13
I have cleared my cache in all of the internet browsers on my computer and still am having problems with characters showing up for my account. My main server, Gilneas, is not showing any of my characters for 3 accounts, and only one for my secondary server, Uldum, is showing up. I just did a full restart of the WoWHead Client and no data is pending for upload.
Any other suggestions would be appreciated.
Thanks
Post by
464017
This post was from a user who has deleted their account.
Post by
Ashelia
You guys have to visit your character itself, i.e. resync it, if you want to use it--we're currently resynching servers themselves but it takes a while. Sorry I wasn't clearer.
Post by
Wark
Looks like the profiler came down for proper maintenance? Hope that fixes my troubles-- I was attempting to look up my characters from scratch a few minutes ago, and despite being able to Armory them with no problems, the Profiler was convinced they didn't exist.
A toast to a hopefully uneventful maintenance/upgrade, and I hope the dust settles soon!
Post by
755995
This post was from a user who has deleted their account.
Post by
DrunkenHyena
Error:
An Armory resync has been requested. The queue is not currently running.
Adding to the Armory queue..
Post by
cajbazhaw
An Armory resync has been requested.
Unable to resync from the Armory: Character does not exist. Try resyncing again.
This is the error i get for all my char. What do you mean Character dose not exist? I was playing it 5 min ago.
Post by
seeings
An Armory resync has been requested.
Unable to resync from the Armory: Character does not exist. Try resyncing again.
This is the error i get for all my char. What do you mean Character dose not exist? I was playing it 5 min ago.
It can have something to do with what Ashelia said
...--we're currently resynching servers themselves but it takes a while. Sorry I wasn't clearer.
Post by
Ashelia
Bumping this because people don't seem to be understanding the steps to make missing characters reappear.
*** PLEASE NOTE: You guys have to visit your character itself, i.e. resync it, if you want to use it--we're currently resynching servers themselves but it takes a while. ***
For example, if I wanted to view my character, I would do the following:
1)
http://www.wowhead.com/profiler
2) Enter my info
3) Get my character resynced
4) It will now show in my profile again and be an accessible character profile
Post by
464017
This post was from a user who has deleted their account.
Post by
luckton
/snip
Understanding your instructions just fine. Upon execution of said instructions,
it's still not working for characters on servers with multiple-word or special character names.
Please step down from the developer/mod superiority box and at least investigate this issue instead of assuming we're all 'artards. Thank you ^_^
Post by
464017
This post was from a user who has deleted their account.
Post by
Ossirian
Bumping this because people don't seem to be understanding the steps to make missing characters reappear.
*** PLEASE NOTE: You guys have to visit your character itself, i.e. resync it, if you want to use it--we're currently resynching servers themselves but it takes a while. ***
For example, if I wanted to view my character, I would do the following:
1)
http://www.wowhead.com/profiler
2) Enter my info
3) Get my character resynced
4) It will now show in my profile again and be an accessible character profile
understand that quite well, however as luckton mentioned not all servers are working
http://www.wowhead.com/profile=us.nerzhul.kendrix
http://www.wowhead.com/profile=us.nerzhul.ossirian
http://www.wowhead.com/profile=us.nerzhul.setash
http://www.wowhead.com/profile=us.nerzhul.enoris
none of these characters can be resynced, all it gives is an error...over and over and over again
An Armory resync has been requested.
Unable to resync from the Armory: Error unknown. Try resyncing again.
all my other characters on servers with single word names i was able to resync just fine, just not ner'zhul
Post by
sleyes
ok, it has been (apparently) three days since this was posted.
NONE of my characters on Sisters of Elune are showing up.
Is a fix in the works? Could you post a sticky with current status?
Post by
luckton
luckton, that might be going a bit far, dont you think?
Not at all. Perhaps if Ash had articulated it better and/or acknowledged any truth or false to the issue that was discovered by the actual community, it'd be understandable. But when all is said is Bumping this because people don't seem to be understanding the steps to make missing characters reappear.
It basically says to me "Guys, guys, GUYS! You're not getting it! Everything's working just fine, you're just doing it wrong! Gawd!"
Post Reply
You are not logged in. Please
log in
to post a reply or
register
if you don't already have an account.