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10.2.7
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10.2.6
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Got hacked. Blizzard seems none responsive after a few days.
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Post by
1232805
This post was from a user who has deleted their account.
Post by
Adamsm
If you were hacked, they may have changed the confirmation email. At this point, you'll have to wait till Monday, give them a call, make sure to have your CD Keys and start the process that way.
Post by
Jkpman
I looked around and there is a lot of posts saying how unreliable the account recovery is.
Yeah people like to whine and blame Blizzard for their lack of ability to secure their own computer.
Basically in the space of a year a lot of things could have happened to your account.
Have you done the usual things like check your spam filters etc?
I don't know how long it takes them to read a recovery request, but general customer service can take a couple of days before a ticket is addressed.
Your best bet is to call them.
Recovery can take upto 14 days or something in that ballpark.
I was hacked back in Wrath and it took over a week to get my things back, although the account was restored to me very quickly, the items lost took some time for them to trace and return.
Post by
508201
This post was from a user who has deleted their account.
Post by
1232805
This post was from a user who has deleted their account.
Post by
Alkony
They removed the option to call them and wait on hold. But you can reques that they Clark you or do live chat.
See options here:
https://us.battle.net/support/en/help/
Post by
Araxom
Greetings Slothfrenzy,
Hopefully the issue has been resolved by now - but if it has not, please reattempt reaching out to us via the options at the bottom of the following
support portal
. If you don't know the secret answer, you can put 'I don't know' and follow the listed steps.
I'll keep my eyes open for an update from you.
Post by
lonewolfe31705
oh look...araxom lives.....
Post by
Araxom
I do! Good to see you, Lonewolfe! :)
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